Quality nanofiber products and services
The Stellenbosch Nanofiber Company is committed to research, design, develop, manufacture, supply, and market quality nanofiber products and services for use in the biomedical applications market, including advanced wound care, regenerative medicine and drug delivery.
We will further seek to apply this commitment to other appropriate industries and applications where a perceived opportunity exists or may be developed. This policy underpins the strategic aims and objectives of the business.
There is a total commitment by the company to provide these products and services to ensure compliance with agreed customer requirements within specified delivery periods, to achieve total customer satisfaction in accordance with the requirements of ISO 9001 and ISO 13485.
The company is committed to continual improvement with regard to the products and services provided. This commitment also extends to continually improving the effectiveness of the Quality Management System, thus ensuring that we strive to achieve optimum quality, reliability, service and efficiency.
The Strategic Policy Document shall describe how the Quality Management System is designed to ensure that all contractual and regulatory requirements are recognised, and that control of these requirements is adequately maintained.
Quality Management Objectives
- Customer satisfaction;
- A close relationship with customers, leading to a clear understanding of market requirements and a timely response to fulfil those needs;
- Efficient use of resources through training, planning and good management;
- Reduction in non-conformities as a result of good planning and manufacturing practices. The company procedures are planned around the prevention of defects, and where non‑conformities do occur it is our objective to provide a fast, efficient response to correct the non-conformity and prevent recurrence.
Our ability to meet the goals set out in the Quality Policy Statement as detailed above, will be reviewed at the Management Review meeting, and updated if necessary. Specific measurable objectives will be set annually at the Management Review meeting, and reviewed and updated as the objectives develop.
This policy applies to all departments of SNC and will be reviewed annually.
Dr. Eugene Smit
Founder & CEO